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Privacy Policy

1. Introduction
Welcome to Spotica.ca (the "Website"), owned and operated by Spotica ("we," "us," or "our"). We are committed to protecting the privacy of our visitors. This Privacy Policy explains what personal information we collect, how we use and protect it, and the rights you have concerning your information.
This policy is designed to comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
 
2. Information We Collect
We collect information to provide and improve our services to you. The types of information we collect are:
 
a) Information You Provide Voluntarily
 When you use our contact form, we collect the personal information you choose to provide, which includes:

  • Name: To identify you.

  • Email Address: To respond to your inquiry.

  • Message Content: Any other personal information you voluntarily share in your message.

 
b) Information Collected Automatically
 Like most websites, we may collect some information automatically when you visit our site.

  • Cookies: Cookies are small data files stored on your browser. Our website may use essential cookies to ensure the proper functioning of features like our contact form. You can control or refuse cookies through your browser settings, but be aware that some parts of our Website may not function correctly without them.

  • Log Files: Our server may log standard information such as your IP address, browser type, and the pages you visit. This information is used for website maintenance and security.

 
3. How We Use Your Information
 We only use the personal information we collect for the following purposes:

  • To Respond to You: To answer your questions, provide quotes, or fulfill service requests submitted through the contact form.

  • To Maintain Our Website: To ensure our Website is secure, functional, and performs correctly.

  • For Legal Compliance: To comply with applicable legal or regulatory requirements.

We will never sell your personal information to third parties.
 
4. Data Sharing and Disclosure
 We do not share your personal information with third parties except in the following limited circumstances:

  • Legal Obligation: If required by law, such as in response to a court order, subpoena, or a request from a government authority.

  • To Protect Rights and Property: To protect the rights, property, or safety of Spotica, our clients, or the public.

  • Business Transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you before your information is transferred and becomes subject to a different privacy policy.

 
5. Your Privacy Rights
 Under PIPEDA, you have specific rights regarding your personal information. These include:

  • The Right to Access: You have the right to request a copy of the personal information we hold about you.

  • The Right to Correction (Rectification): You have the right to request that we correct any inaccurate or incomplete personal information.

  • The Right to Withdraw Consent: You have the right to withdraw your consent to our collection and use of your information at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
 
6. Data Security
We take the security of your information seriously and have implemented reasonable administrative and technical measures to protect it from loss, unauthorized access, or disclosure. However, please be aware that no method of transmission over the internet is 100% secure.
 
7. Data Retention
 We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required for legal or business purposes. Information collected from contact form submissions will be deleted once the inquiry has been resolved and is no longer needed.
 
8. Children's Privacy
Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
 
9. Changes to This Privacy Policy
 
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically.
 
10. Contact Us
 
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information,

please contact our office at:
Email: ram@spotica.ca

Phone: 807-368-7444

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